As voice assistants and dialogue agents grow in popularity, so does the abuse they receive. We conducted a large-scale quantitative evaluation of the effectiveness of 4 response types (avoidance, why, empathetic, and counter), and 2 additional factors (using a redirect or a voluntarily provided name) that have not been tested by prior work. We measured their direct effectiveness on real users in-the-wild by the re-offense ratio, length of conversation after the initial response, and number of turns until the next re-offense. Our experiments confirm prior lab studies in showing that empathetic responses perform better than generic avoidance responses as well as counter responses. We show that dialogue agents should almost always guide offensive users to a new topic through the use of redirects and use the user’s name if provided. As compared to a baseline avoidance strategy employed by commercial agents, our best strategy is able to reduce the re-offense ratio from 92 % to 43 %.

Meta-learning promises few-shot learners that can adapt to new distributions by repurposing knowledge acquired from previous training. However, we believe meta-learning has not yet succeeded in NLP due to the lack of a well-defined task distribution, leading to attempts that treat datasets as tasks. Such an ad hoc task distribution causes problems of quantity and quality. Since there’s only a handful of datasets for any NLP problem, meta-learners tend to overfit their adaptation mechanism and, since NLP datasets are highly heterogeneous, many learning episodes have poor transfer between their support and query sets, which discourages the meta-learner from adapting. To alleviate these issues, we propose DReCA (Decomposing datasets into Reasoning Categories), a simple method for discovering and using latent reasoning categories in a dataset, to form additional high quality tasks. DReCA works by splitting examples into label groups, embedding them with a finetuned BERT model and then clustering each group into reasoning categories. Across four few-shot NLI problems, we demonstrate that using DReCA improves the accuracy of meta-learners by 1.5-4 %

Recent work has found evidence that Multilingual BERT (mBERT), a transformer-based multilingual masked language model, is capable of zero-shot cross-lingual transfer, suggesting that some aspects of its representations are shared cross-lingually. To better understand this overlap, we extend recent work on finding syntactic trees in neural networks’ internal representations to the multilingual setting. We show that subspaces of mBERT representations recover syntactic tree distances in languages other than English, and that these subspaces are approximately shared across languages. Motivated by these results, we present an unsupervised analysis method that provides evidence mBERT learns representations of syntactic dependency labels, in the form of clusters which largely agree with the Universal Dependencies taxonomy. This evidence suggests that even without explicit supervision, multilingual masked language models learn certain linguistic universals.

We introduce Stanza, an open-source Python natural language processing toolkit supporting 66 human languages. Compared to existing widely used toolkits, Stanza features a language-agnostic fully neural pipeline for text analysis, including tokenization, multi-word token expansion, lemmatization, part-of-speech and morphological feature tagging, dependency parsing, and named entity recognition. We have trained Stanza on a total of 112 datasets, including the Universal Dependencies treebanks and other multilingual corpora, and show that the same neural architecture generalizes well and achieves competitive performance on all languages tested. Additionally, Stanza includes a native Python interface to the widely used Java Stanford CoreNLP software, which further extends its functionality to cover other tasks such as coreference resolution and relation extraction. Source code, documentation, and pretrained models for 66 languages are available at https://stanfordnlp.github.io/stanza/.

Recent work has improved our ability to detect linguistic knowledge in word representations. However, current methods for detecting syntactic knowledge do not test whether syntax trees are represented in their entirety. In this work, we propose a structural probe, which evaluates whether syntax trees are embedded in a linear transformation of a neural network’s word representation space. The probe identifies a linear transformation under which squared L2 distance encodes the distance between words in the parse tree, and one in which squared L2 norm encodes depth in the parse tree. Using our probe, we show that such transformations exist for both ELMo and BERT but not in baselines, providing evidence that entire syntax trees are embedded implicitly in deep models’ vector geometry.

Dependency trees help relation extraction models capture long-range relations between words. However, existing dependency-based models either neglect crucial information (e.g., negation) by pruning the dependency trees too aggressively, or are computationally inefficient because it is difficult to parallelize over different tree structures. We propose an extension of graph convolutional networks that is tailored for relation extraction, which pools information over arbitrary dependency structures efficiently in parallel. To incorporate relevant information while maximally removing irrelevant content, we further apply a novel pruning strategy to the input trees by keeping words immediately around the shortest path between the two entities among which a relation might hold. The resulting model achieves state-of-the-art performance on the large-scale TACRED dataset, outperforming existing sequence and dependency-based neural models. We also show through detailed analysis that this model has complementary strengths to sequence models, and combining them further improves the state of the art.

While syntactic dependency annotations concentrate on the surface or functional structure of a sentence, semantic dependency annotations aim to capture between-word relationships that are more closely related to the meaning of a sentence, using graph-structured representations. We extend the LSTM-based syntactic parser of Dozat and Manning (2017) to train on and generate these graph structures. The resulting system on its own achieves state-of-the-art performance, beating the previous, substantially more complex state-of-the-art system by 0.6 % labeled F1. Adding linguistically richer input representations pushes the margin even higher, allowing us to beat it by 1.9 % labeled F1.

The Conference on Computational Natural Language Learning (CoNLL) features a shared task, in which participants train and test their learning systems on the same data sets. In 2017, the task was devoted to learning dependency parsers for a large number of languages, in a real-world setting without any gold-standard annotation on input. All test sets followed a unified annotation scheme, namely that of Universal Dependencies. In this paper, we define the task and evaluation methodology, describe how the data sets were prepared, report and analyze the main results, and provide a brief categorization of the different approaches of the participating systems.

This paper describes the neural dependency parser submitted by Stanford to the CoNLL 2017 Shared Task on parsing Universal Dependencies. Our system uses relatively simple LSTM networks to produce part of speech tags and labeled dependency parses from segmented and tokenized sequences of words. In order to address the rare word problem that abounds in languages with complex morphology, we include a character-based word representation that uses an LSTM to produce embeddings from sequences of characters. Our system was ranked first according to all five relevant metrics for the system : UPOS tagging (93.09 %), XPOS tagging (82.27 %), unlabeled attachment score (81.30 %), labeled attachment score (76.30 %), and content word labeled attachment score (72.57 %).

Our goal is to create a convenient natural language interface for performing well-specified but complex actions such as analyzing data, manipulating text, and querying databases. However, existing natural language interfaces for such tasks are quite primitive compared to the power one wields with a programming language. To bridge this gap, we start with a core programming language and allow users to naturalize the core language incrementally by defining alternative, more natural syntax and increasingly complex concepts in terms of compositions of simpler ones. In a voxel world, we show that a community of users can simultaneously teach a common system a diverse language and use it to build hundreds of complex voxel structures. Over the course of three days, these users went from using only the core language to using the naturalized language in 85.9 % of the last 10 K utterances.

Neural sequence-to-sequence models have provided a viable new approach for abstractive text summarization (meaning they are not restricted to simply selecting and rearranging passages from the original text). However, these models have two shortcomings : they are liable to reproduce factual details inaccurately, and they tend to repeat themselves. In this work we propose a novel architecture that augments the standard sequence-to-sequence attentional model in two orthogonal ways. First, we use a hybrid pointer-generator network that can copy words from the source text via pointing, which aids accurate reproduction of information, while retaining the ability to produce novel words through the generator. Second, we use coverage to keep track of what has been summarized, which discourages repetition. We apply our model to the CNN / Daily Mail summarization task, outperforming the current abstractive state-of-the-art by at least 2 ROUGE points.

Transition-based dependency parsers often need sequences of local shift and reduce operations to produce certain attachments. Correct individual decisions hence require global information about the sentence context and mistakes cause error propagation. This paper proposes a novel transition system, arc-swift, that enables direct attachments between tokens farther apart with a single transition. This allows the parser to leverage lexical information more directly in transition decisions. Hence, arc-swift can achieve significantly better performance with a very small beam size. Our parsers reduce error by 3.77.6 % relative to those using existing transition systems on the Penn Treebank dependency parsing task and English Universal Dependencies.

Neural task-oriented dialogue systems often struggle to smoothly interface with a knowledge base. In this work, we seek to address this problem by proposing a new neural dialogue agent that is able to effectively sustain grounded, multi-domain discourse through a novel key-value retrieval mechanism. The model is end-to-end differentiable and does not need to explicitly model dialogue state or belief trackers. We also release a new dataset of 3,031 dialogues that are grounded through underlying knowledge bases and span three distinct tasks in the in-car personal assistant space : calendar scheduling, weather information retrieval, and point-of-interest navigation. Our architecture is simultaneously trained on data from all domains and significantly outperforms a competitive rule-based system and other existing neural dialogue architectures on the provided domains according to both automatic and human evaluation metrics.

Knowledge base population (KBP) systems take in a large document corpus and extract entities and their relations. Thus far, KBP evaluation has relied on judgements on the pooled predictions of existing systems. We show that this evaluation is problematic : when a new system predicts a previously unseen relation, it is penalized even if it is correct. This leads to significant bias against new systems, which counterproductively discourages innovation in the field. Our first contribution is a new importance-sampling based evaluation which corrects for this bias by annotating a new system’s predictions on-demand via crowdsourcing. We show this eliminates bias and reduces variance using data from the 2015 TAC KBP task. Our second contribution is an implementation of our method made publicly available as an online KBP evaluation service. We pilot the service by testing diverse state-of-the-art systems on the TAC KBP 2016 corpus and obtain accurate scores in a cost effective manner.