Evaluation of open-domain dialogue systems is highly challenging and development of better techniques is highlighted time and again as desperately needed. Despite substantial efforts to carry out reliable live evaluation of systems in recent competitions, annotations have been abandoned and reported as too unreliable to yield sensible results. This is a serious problem since automatic metrics are not known to provide a good indication of what may or may not be a high-quality conversation. Answering the distress call of competitions that have emphasized the urgent need for better evaluation techniques in dialogue, we present the successful development of human evaluation that is highly reliable while still remaining feasible and low cost. Self-replication experiments reveal almost perfectly repeatable results with a correlation of r=0.969. Furthermore, due to the lack of appropriate methods of statistical significance testing, the likelihood of potential improvements to systems occurring due to chance is rarely taken into account in dialogue evaluation, and the evaluation we propose facilitates application of standard tests. Since we have developed a highly reliable evaluation method, new insights into system performance can be revealed. We therefore include a comparison of state-of-the-art models (i) with and without personas, to measure the contribution of personas to conversation quality, as well as (ii) prescribed versus freely chosen topics. Interestingly with respect to personas, results indicate that personas do not positively contribute to conversation quality as expected.

In this work, we present the construction of multilingual parallel corpora with annotation of multiword expressions (MWEs). MWEs include verbal MWEs (vMWEs) defined in the PARSEME shared task that have a verb as the head of the studied terms. The annotated vMWEs are also bilingually and multilingually aligned manually. The languages covered include English, Chinese, Polish, and German. Our original English corpus is taken from the PARSEME shared task in 2018. We performed machine translation of this source corpus followed by human post editing and annotation of target MWEs. Strict quality control was applied for error limitation, i.e., each MT output sentence received first manual post editing and annotation plus second manual quality rechecking. One of our findings during corpora preparation is that accurate translation of MWEs presents challenges to MT systems. To facilitate further MT research, we present a categorisation of the error types encountered by MT systems in performing MWE related translation. To acquire a broader view of MT issues, we selected four popular state-of-the-art MT models for comparisons namely : Microsoft Bing Translator, GoogleMT, Baidu Fanyi and DeepL MT. Because of the noise removal, translation post editing and MWE annotation by human professionals, we believe our AlphaMWE dataset will be an asset for cross-lingual and multilingual research, such as MT and information extraction. Our multilingual corpora are available as open access at github.com/poethan/AlphaMWE.

A standard word embedding algorithm, such as word2vec and glove, makes a strong assumption that words are likely to be semantically related only if they co-occur locally within a window of fixed size. However, this strong assumption may not capture the semantic association between words that co-occur frequently but non-locally within documents. In this paper, we propose a graph-based word embedding method, named ‘word-node2vec’. By relaxing the strong constraint of locality, our method is able to capture both the local and non-local co-occurrences. Word-node2vec constructs a graph where every node represents a word and an edge between two nodes represents a combination of both local (e.g. word2vec) and document-level co-occurrences. Our experiments show that word-node2vec outperforms word2vec and glove on a range of different tasks, such as predicting word-pair similarity, word analogy and concept categorization.

Task extraction is the process of identifying search intents over a set of queries potentially spanning multiple search sessions. Most existing research on task extraction has focused on identifying tasks within a single session, where the notion of a session is defined by a fixed length time window. By contrast, in this work we seek to identify tasks that span across multiple sessions. To identify tasks, we conduct a global analysis of a query log in its entirety without restricting analysis to individual temporal windows. To capture inherent task semantics, we represent queries as vectors in an abstract space. We learn the embedding of query words in this space by leveraging the temporal and lexical contexts of queries. Embedded query vectors are then clustered into tasks. Experiments demonstrate that task extraction effectiveness is improved significantly with our proposed method of query vector embedding in comparison to existing approaches that make use of documents retrieved from a collection to estimate semantic similarities between queries.

Cross Language Information Retrieval (CLIR) systems are a valuable tool to enable speakers of one language to search for content of interest expressed in a different language. A group for whom this is of particular interest is bilingual Arabic speakers who wish to search for English language content using information needs expressed in Arabic queries. A key challenge in CLIR is crossing the language barrier between the query and the documents. The most common approach to bridging this gap is automated query translation, which can be unreliable for vague or short queries. In this work, we examine the potential for improving CLIR effectiveness by predicting the translation effectiveness using Query Performance Prediction (QPP) techniques. We propose a novel QPP method to estimate the quality of translation for an Arabic-English Cross-lingual User-generated Speech Search (CLUGS) task. We present an empirical evaluation that demonstrates the quality of our method on alternative translation outputs extracted from an Arabic-to-English Machine Translation system developed for this task. Finally, we show how this framework can be integrated in CLUGS to find relevant translations for improved retrieval performance.